Support
Stuck on something, hit a bug, or have an idea for a new look? Email us and a real person will get back to you. We read every message.
Common questions
Where are my clips stored?
On your iPhone, and nowhere else. Subtext transcribes and renders everything on device, never uploads your footage, and has no servers or accounts. Your library is yours alone.
Does it work offline?
Yes. Because transcription runs on your device, Subtext works with no connection at all, including in airplane mode.
Is there a subscription?
No, and there never will be. Captioning and 1080p export are free. A single one-time purchase of $4.99 unlocks 4K export and removes the watermark. Pay once, yours forever.
What do I get for free?
Unlimited captions, all of the looks, and 1080p export. The one-time unlock adds 4K Ultra export and removes the Subtext watermark.
How long can a clip be?
Up to three minutes per clip. Caption as many clips as you like.
What languages does it transcribe?
Subtext transcribes English at launch. You can always edit any word by hand if the transcription gets something wrong. More languages are on the roadmap.
The captions got a word wrong. Can I fix it?
Yes. Tap any line to correct the text, nudge its timing, resize it, or drag it to reposition. The live preview shows exactly what will export.
Why does Subtext need access to my photos?
To import the clip you want to caption and to save the finished video back to your camera roll. That access is used entirely on device. You can limit it to selected videos in Settings → Privacy & Security → Photos.
I bought the unlock on another phone.
Open Subtext on the new device and choose Restore Purchases. As long as you’re signed in with the same Apple Account, your unlock will carry over at no extra charge.
I paid but the unlock didn’t apply.
First try Restore Purchases. If it still doesn’t show, email hello@tennnis.no and we’ll sort it out. Refund requests for App Store purchases are handled by Apple at reportaproblem.apple.com.